Terms & Conditions

Last updated: January 1, 2026

Welcome to Paradise PMU Supply. These Terms & Conditions ("Terms") apply to your use of our website and any purchases made through our online store.

The website is operated by Paradise Permanent Makeup Supply LLC, doing business as Paradise PMU Supply ("we," "us," or "our").

By using our website or placing an order, you agree to these Terms and the policies referenced below. If you do not agree, please do not use our website or Services.

1. Website Use

You agree to use our website only for lawful purposes.

You may not use our website to commit fraud, violate applicable laws, interfere with our website or security, transmit harmful code, impersonate another person, or copy or commercially use our content without permission.

We reserve the right to suspend or terminate access to our website for violations of these Terms.

2. Products & Product Use

We make reasonable efforts to ensure that product descriptions, photographs, pricing, colors, availability, and other information are accurate. However, product appearance may vary by device, and product information or packaging may change.

Some products sold by Paradise PMU Supply are intended for professional, cosmetic, tattoo, permanent makeup, or other specialized use. Customers are responsible for determining whether they have the appropriate training and knowledge to safely use any product and for following manufacturer instructions and applicable laws.

Products must be stored and used according to manufacturer instructions.

Where applicable, expiration or best-by information will be provided by the manufacturer or identified in the product listing. Customers are responsible for reviewing product information before purchasing and using a product.

3. Pricing, Promotions & Availability

Prices, products, availability, and promotions may change without notice.

We may correct pricing or product information errors and may cancel an affected order and issue a refund.

Promotional codes are subject to their stated terms. Unless otherwise specified, discounts cannot be combined or applied retroactively, and certain products may be excluded.

We reserve the right to limit quantities, refuse orders, or discontinue products.

4. Orders & Payment

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for reasons including product availability, pricing errors, suspected fraud, duplicate orders, reseller activity, or violations of these Terms.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled portion.

You are responsible for providing accurate billing, shipping, and contact information.

Payments are processed through Shopify and/or third-party payment providers. By placing an order, you confirm that you are authorized to use the payment method provided.

5. Shipping

We make reasonable efforts to process and ship orders within the timeframes stated on our website.

Delivery dates are estimates and may be affected by carrier delays, weather, natural disasters, incorrect addresses, or other circumstances outside our control.

You are responsible for providing an accurate and deliverable shipping address.

For additional information, please review our Shipping Policy.

6. Returns & Refunds

Returns, refunds, exchanges, and store credits are governed by our Return & Refund Policy.

By placing an order, you agree to the terms of that policy.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded.

7. Clearance & Expiring Products

Certain products may be discounted because they are clearance, discontinued, overstocked, or approaching a manufacturer's stated best-by or expiration date.

Applicable return or refund restrictions will be disclosed in the product listing, promotion, or Return & Refund Policy.

Customers are responsible for reviewing product information before purchasing.

8. Affiliate & Professional Programs

Paradise PMU Supply may offer affiliate, referral, trainer, or professional discount programs.

Participation is subject to the applicable program rules and eligibility requirements.

We may adjust or reverse commissions for refunded, canceled, fraudulent, duplicate, or otherwise ineligible transactions and may suspend or terminate participation for violations or abuse.

Discounts and program benefits are non-transferable unless expressly permitted by us and may not be combined with other promotions unless stated otherwise.

9. Third-Party Services & Links

Our website may use third-party services, applications, payment processors, shipping providers, and links to third-party websites.

Third-party services are governed by their own terms and policies. We are not responsible for third-party websites or services that we do not control.

10. Intellectual Property & User Content

Our website, branding, logos, photographs, graphics, text, product descriptions, and other content belong to or are licensed to Paradise PMU Supply and may not be copied or commercially used without permission.

If you voluntarily submit a review, testimonial, photograph, or other content to us for publication, you give us permission to use and display that content for business and marketing purposes, subject to applicable law.

You are responsible for ensuring that content you submit does not violate another person's rights.

11. Privacy

Your use of our website and submission of personal information are governed by our Privacy Policy.

12. Disclaimer & Limitation of Liability

Our website and Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We do not guarantee that our website will always be available, uninterrupted, secure, error-free, or completely accurate.

To the fullest extent permitted by applicable law, Paradise Permanent Makeup Supply LLC and its owners, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, Services, or products.

Our liability for a claim relating to a purchase will be limited to the maximum extent permitted by law and, where legally permitted, will not exceed the amount paid to us for the product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

13. Indemnification

To the fullest extent permitted by law, you agree to hold Paradise Permanent Makeup Supply LLC and its owners, employees, contractors, affiliates, suppliers, and service providers harmless from claims or losses arising from your violation of these Terms, unlawful use of our website or Services, misuse of products, or violation of another person's rights.